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Terms and Conditions

Effective Date: March 1, 2025

Welcome to Neat AF, LLC! By accessing or using our website, content, and services, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.


1. Use of Our Website & Services

Neat AF, LLC provides bourbon-related content, reviews, social media engagement, and collaborations. You may access and use our website for personal, non-commercial purposes in accordance with these Terms.


2. Intellectual Property Rights

  • All content, including but not limited to text, graphics, images, logos, branding, and original materials, are the intellectual property of Neat AF, LLC and related brands.
  • Unauthorized use, reproduction, modification, or distribution of our content is strictly prohibited.
  • Limited sharing of our content is allowed for personal and non-commercial purposes, provided proper attribution is given.


3. User Behavior & Community Guidelines

By engaging with Neat AF, LLC, you agree NOT to:

  • Post or share unlawful, hateful, harassing, or defamatory content.
  • Engage in spam, self-promotion, or misleading content.
  • Attempt to hack, disrupt, or harm our website or social media.
  • Impersonate Neat AF, LLC or falsely claim affiliation.

We reserve the right to moderate, remove, or disable access for users who violate these guidelines.


4. Accuracy & Liability Disclaimer

  • While we strive for accuracy, our content, including bourbon-related information, is for entertainment and educational purposes only.
  • We are not responsible for errors, outdated information, or third-party contributions.
  • Neat AF, LLC is not liable for any loss, injury, or damages arising from the use of our website, services, or third-party links.


5. Partnerships & Collaborations

  • Neat AF, LLC engages in collaborations with brands and businesses. Any sponsored content or affiliate partnerships will be disclosed transparently.
  • Third-party services linked on our website are not controlled by us, and we are not responsible for their terms or policies.


6. Account & Service Termination

We reserve the right to suspend, terminate, or restrict access to our website and services at our discretion, especially if users violate these Terms or engage in harmful activities.


7. Changes to Terms & Conditions

We may update these Terms from time to time. Continued use of Neat AF, LLC after changes means you accept the revised Terms.


8. Contact Information

For questions or concerns, contact us at Crew@Neat-AF.com.


By using our website, you acknowledge and agree to these Terms and Conditions.

Return and Refund Policy

Effective Date: March 1, 2025


At Neat AF, we want you to love your purchase. If something isn’t right, we’re here to make it right. Please review our return and refund policy below.


1. Return Eligibility

We accept returns and exchanges under the following conditions:

  • Items must be returned within 30 days of purchase.
  • Items must be unused, unworn, and in their original packaging.
  • Returns are only accepted for defective, damaged, or incorrect items.
  • Customized or final sale items cannot be returned.

2. How to Initiate a Return

To start a return, please contact us at Crew@Neat-AF.com with the following information:

  • Order number
  • Item(s) you wish to return
  • Reason for the return
  • Photos of defective, damaged, or incorrect items

Once approved, we will provide return shipping instructions.


3. Refund Process

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within 5-7 business days.

4. Exchanges

If you received a defective, damaged, or incorrect item, we will happily send a replacement at no additional cost. Contact us at Crew@Neat-AF.com to arrange an exchange.


5. Contact Us

For any questions regarding returns, refunds, or exchanges, reach out to us at Crew@Neat-AF.com. We’re here to help!


Thank you for shopping with Neat AF — where great bourbon and great gifts go hand in hand!

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